### **What's happening:** We're currently investigating unusual slowness and temporary crashes affecting our servers. This is our top priority, and a fix is underway. Service should stabilize after a scheduled maintenance. Thank you for your patience! Also we're performing critical database optimizations to resolve performance issues and improve system stability.
### **Expected Impact:** - Brief service interruptions during maintenance window - Temporary reduction in data processing capacity - Some features may be temporarily unavailable
### **Updates:** - Real-time updates will be posted here - No action required from users - Services will automatically resume
### **Post-Maintenance:** - Improved performance and reliability (x3 or x5 performances) - Reduced connection errors - Faster response times
Posted Sep 10, 2025 - 08:24 UTC
This incident affected: API, Identity Service, Biometrics Processing, and Notifications.